Welcome to Jai Mata Ji Tour and Travels. These Terms & Conditions govern your use of our website and travel services. By accessing our website, making a booking, or using any of our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Acceptance of Terms
By using our website or booking any travel service, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.
2. Services
Jai Mata Ji Tour and Travels provides travel-related services, including but not limited to:
- Tour Packages
- Taxi & Cab Booking
- Hotel Booking Assistance
- Airport Transfers
- Outstation Travel
- Local Sightseeing
- Holiday Packages
All services are subject to availability.
3. Booking Policy
- Bookings are confirmed only after successful payment or advance payment (where applicable).
- Customers must provide accurate personal and travel information.
- We reserve the right to refuse or cancel any booking if incorrect information is provided.
4. Pricing
- All prices are subject to change without prior notice.
- Final prices will be confirmed at the time of booking.
- Additional charges such as toll tax, parking fees, state taxes, entry fees, or other government charges may apply unless specifically included.
5. Payment Terms
- Payments must be made using approved payment methods.
- Full or partial payment may be required before confirming your booking.
- Failure to complete payment may result in cancellation of the booking.
6. Cancellation & Refund Policy
- Cancellation requests must be made through our official contact details.
- Refund eligibility depends on the cancellation timing and the policies of hotels, transport providers, or other service partners.
- Processing time for approved refunds may vary.
- Some bookings may be non-refundable.
7. Customer Responsibilities
Customers agree to:
- Provide accurate booking information.
- Carry valid identity proof during travel.
- Follow local laws and regulations.
- Respect drivers, hotel staff, and other service providers.
- Arrive on time for pickups and departures.
Any loss caused by incorrect information provided by the customer shall be the customer’s responsibility.
8. Travel Delays
Jai Mata Ji Tour and Travels is not responsible for delays caused by:
- Traffic conditions
- Weather
- Natural disasters
- Road closures
- Government restrictions
- Mechanical breakdowns
- Airline or railway schedule changes
- Events beyond our reasonable control
We will make reasonable efforts to minimize inconvenience whenever possible.
9. Limitation of Liability
We act as a travel service provider and coordinator. While we strive to provide reliable services, we are not liable for:
- Personal injury
- Loss of luggage
- Theft
- Travel delays
- Hotel service issues
- Airline or railway disruptions
- Force majeure events
- Indirect or consequential losses
Our liability is limited to the amount paid for the booked service, where permitted by law.
10. Third-Party Services
Some services may be provided by independent third parties, including hotels, transport operators, airlines, and payment providers. Their own terms and conditions may also apply. We are not responsible for their actions or policies.
11. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload harmful software or viruses.
- Copy, reproduce, or misuse website content without written permission.
- Interfere with the proper functioning of the website.
12. Intellectual Property
All content on this website, including text, logos, graphics, images, and design, is the property of Jai Mata Ji Tour and Travels unless otherwise stated. Unauthorized use, copying, or distribution is prohibited.
13. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you agree to the collection and use of your information as described in our Privacy Policy.
14. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated terms will be published on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the competent courts in the city where Jai Mata Ji Tour and Travels operates.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Jai Mata Ji Tour and Travels
Email: jaimatajitoursandtravel@gmail.com
Phone: +91- 9819014164
Address: shree krishna society,patil nagar,bunder pakhadi road kandivali west Mumbai 400067, Mumbai, India
17. Acceptance
By using our website or booking any service with Jai Mata Ji Tour and Travels, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
